The HR Specialist will perform day-to-day human resource operations which includes focus on the following functional areas – timekeeping, payroll processing, benefits administration, retention of employees, employee and labor relations, and HRIS – with the end goal of providing an employee-oriented, high-performance culture. The role will report directly to the Sr HR Manager and will working at least three days per week in the office at Makati City. This role will eventually support HR requirements of other APAC regions (such as Japan and Australia).
Key Responsibilities
The essential responsibilities and duties for this position include, but are not limited to, the following:
- Prepare and process payroll for all employees, ensuring accuracy and timeliness.
- Calculate salaries, bonuses, overtime, and deductions (e.g., taxes, benefits, and other withholdings).
- Review and verify timesheets and attendance records.
- Respond promptly to employee inquiries regarding payroll concerns, such as deductions, contributions, and benefits.
- Ensure compliance with local labor laws, tax regulations, and company policies.
- Prepare and submit statutory filings such as tax returns, social security contributions, and other mandatory reports.
- Generate and provide payroll reports to management and stakeholders as needed.
- Maintain and update employee payroll records in the HRIS system.
- Ensure confidentiality and security of payroll data
- Manage and administer employee benefits, including health insurance, retirement plans, and paid leave.
- Coordinate with vendors and government agencies for benefit enrollment and compliance.
- Address employee inquiries and concerns related to payroll, deductions, and benefits.
- Investigate and resolve payroll discrepancies or errors.
- Identify opportunities to improve payroll processes and implement best practices.
- Stay updated on payroll trends, laws, and systems to ensure operational efficiency.
- Ensures that new hire paperwork is completed for payroll requirements and is received in time to meet payroll deadlines.
- Provides information and routine guidance to employees regarding the interpretation and application of a comprehensive range of human resources policies and procedures, refers questions or concerns requiring policy interpretation to the Sr HR Manager, as appropriate.
- Receives, reviews and processes all relevant employee data documentation pertaining to hiring, termination, employee status changes, personnel actions, and compensation, verifying for completeness, accuracy and compliance with established policy and procedural requirements.
- Follows up with department heads as necessary to ensure resolution to problems involving incomplete, inaccurate or non-compliant documentation.
- Prepare letters and other documents in relation to terms and conditions of employment to ensure that the company complies with all requirements.
- Performs verification and on-line entry of employee documentation in HRIS, ensuring data integrity and completeness.
- Analyzes specified employee data and generates periodic and/or ad hoc summary reports, as appropriate; may conduct special projects requiring the gathering and processing of information and the preparation of statistical summaries and/or written reports.
- Provides direct liaison and assistance as appropriate in the resolution of individual workplace disputes.
- Review and advises as appropriate on employee suspensions and separations to ensure compliance with labor laws, policies, procedures and acceptable management practices.
- Develops and maintains corporate employee relations databases and tracking systems; collects and analyses employee relations data and prepares periodic and ad-hoc reports.
- Other duties as assigned.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- At least 3+ years of HR experience, with a proven expertise on compensation and benefits.
- Strong understanding of payroll systems, labor laws, and HR software.
Proven ability to manage multiple tasks and projects with excellent organizational skills. - Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in HRIS, MS Office Suite (Word, Excel, PowerPoint), and other office management tools.
- High level of discretion and confidentiality.
- Ability to work independently and as part of a team.
- Strong customer service mindset, with a proactive and solution-oriented approach.
- Flexibility to adapt to changing priorities and demands.
- Excellent attention to detail and organizational skills.
- Ability to handle confidential information with discretion.
- Strong English communication and interpersonal skills.
Preferred Skills
- Experience in HR support services for APAC regions (ex Japan, Australia)
- Experience in preparing reports or presentations for senior management or external stakeholders.