Glass Lewis Feedback and Complaints Center

Let us know if you have feedback, comments, or complaints

Glass Lewis recognizes that proxy voting and advice is of interest to multiple stakeholders in our capital markets – asset owners, asset managers, public company management, public company directors, proxy solicitors, lawyers, compensation consultants, shareholder proponents, and others.

Glass Lewis has always been open to feedback and complaints and has established specific processes for hearing from our clients and public companies affected by our work. In addition, as a signatory to the Best Practices Principles for Providers of Shareholder Voting Research and Analysis (2019), Glass Lewis is committed to best practices in proxy research and advice, including having and disclosing its policies for managing and responding to complaints, comments or feedback about its services.

Through this channel, Glass Lewis invites anyone, even beyond our clients and public companies, to submit feedback, comments or complaints to us.

Click on the button above to submit feedback, comments or complaints.

While we welcome any submissions through this channel, companies that believe there is an error or omission in their company’s Proxy Paper research report should continue to use the dedicated reporting mechanism on our website.

Companies that wish to provide input on our methodologies should review the relevant publicly available policy guidelines prior to submitting a comment.

Likewise, companies that want to raise company-specific issues may wish to request an engagement meeting.

Media requests and general inquiries should continue to be directed via their respective online forms.

What happens next?

Glass Lewis will acknowledge receipt of all comments, complaints or feedback within 5 business days.

Any material complaints will be reviewed internally by our compliance committee. We will respond, using the contact details provided, within 25 business days to notify you of the outcome and any necessary remedial actions that we have identified.

We may contact you for further information should we require additional documentation or clarification. As such, it is important that you provide contact details where you can be reached for follow up.